(Food-Beverage-News.Com, October 20, 2014 ) Middletown, DE -- Nickle's Arcade LLC, a company that provides high-quality outdoor and garden products, has announced today that it has achieved a category number one best seller ranking on Amazon with its premium barbecue grill mat which has made summer and fall grilling a memorable and tasty experience.
Of the company's recent Amazon selling success, Nickle's Arcade Director of Customer Relations Jackie Hollis said, "Reaching the top selling spot with our KONA grill mats and beating out the likes of the Miracle grill mat (TM) and Yoshi grill bake mat (TM) and their huge marketing budgets shows that our model works. We offer the best quality product with high-touch customer service, two attributes that other companies cannot come close to copying."
To gain this position, Nickle's Arcade used the following tactics: • Offering a premium barbecue grill mat which is up to 400% thicker than leading competitors. They believed that offering a premium product in a typical low cost space would drive visibility to their offering • Nickle's Arcade sends emails to every customer providing tips and instructions on proper use of the product. In addition, Jackie personally calls every customer to insure they are satisfied.
For example, Denise, who recently purchased the KONA grill mat, called them a "personal favorite by far."
"[I] Have tried other grill mats at similar prices [and I] was not happy after 3-4 times of use. This Kona has been working well past that and has exceeded my expectations. Use a wet cloth placed between tongs while mat is still hot to wipe for a very easy cleanup. [I] will never go back to the thinner mats again! Thanks Kona," she stated.
About Nickle's Arcade LLC
Nickle's Arcade LLC launched in 2014 with the goal of being the leading customer focused organization in the outdoor and cookware markets. Their primary goal is to provide each customer an unparalleled buying experience and premium after sale support for the KONA Grill Mat and all other products offered.
